Manager, Outbound Telemarketing, OTM Ops Support - Rochester - job 957847


Date: 07/22/2021

City: Rochester, Minnesota

Employment type: Full-time


Under the leadership of the Sr Dir, Outbound Telemarketing, implement and execute the OTM Sales Channel strategies to support customer growth and revenue objectives. Responsible for guidance and direction to regions for programs requiring execution.


Actively and consistently support all efforts to simplify and enhance the customer experience

Manage/support OTM sales channel strategy and related programs.

Assist with forecasting, modeling, and data analysis of channel management.

Support execution of communications tactics and vehicles.

Provide internal communications of projects to support needs at all levels of the organization.

Support requests for outbound customer communications and develop plans to support Region needs.

Assist with vendor management.

Perform other duties as requested by supervisor.


Skills/Abilities and Knowledge

Ability to read, write, speak and understand English

Ability to communicate orally and in writing in a clear and straightforward manner

Knowledge of marketing strategies and procedures

Ability to prioritize and organize effectively

Ability to use personal computer and software applications (i.e. word processing, spreadsheet)

Ability to create plans, timelines, expense forecasts & process flowcharts


Bachelor's degree in marketing or related field or equivalent experience

Related Work Experience Number Of Years

Marketing experience 5

Outbound telemarketing experience 2


Knowledge of cable television products and services

CATV experience


Office environment

Travel as required

Job Code : MGN575

287296-1 287296BR

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