Information Technology Specialist (Systems Administration) - Fort Knox - job 677287

Department of Defense

Date: 04/08/2021

City: Fort Knox, Kentucky

Employment type: Full-time


  • Duties


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Duties


Summary


About the Position: This position is located within the Human Resources Command; Personnel Information Systems Directorate (PERSINSD); Fort Knox, KY.


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Responsibilities



  • Evaluate the applicability of emerging technology potential for organization's automation initiatives.

  • Execute major studies as well as significant IT projects.

  • Solicit and analyze IT business requirements as well as determining if new system development is required.

  • Review/analyze new requirements for compliance with the command's IT architecture objectives as well as standards.

  • Analyze as well as evaluate interrelationships of networks system.

  • Serve as information systems portfolio management staff action officer.


Travel Required


Occasional travel - You may be expected to travel for this position.


Supervisory status


No


Promotion Potential


12



  • Job family (Series)


2210 Information Technology Management



  • Requirements


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Requirements


Conditions of Employment



  • Permanent Change of Station (PCS) cost is not authorized.

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.

  • Must be able to obtain and maintain a Secret security clearance.

  • This position requires the employee to occasionally travel away from the normal duty station.

  • Must possess and maintain IA certifications baseline and computing environment incumbent to their position within six months IAW DoD Directive 8570.1-M, AR 25-2 and the Information Assurance Training and Certification Best Business Practice (BBP).

  • Appointment to this position is subject to a two year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315.


Qualifications


Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.



  • 30 Percent or More Disabled Veterans

  • Current Department of Army Civilian Employees

  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce

  • Executive Order (E.O.) 12721

  • Interagency Career Transition Assistance Plan

  • Land Management Workforce Flexibility Act

  • Military Spouses, under Executive Order (E.O.) 13473

  • Non-Appropriated Fund Instrumentality (NAFI)

  • Non-Department of Defense (DoD) Transfer

  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible

  • Reinstatement

  • Veterans Employment Opportunity Act (VEOA) of 1998


In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.


To Qualify applicants must possess one year of specialized experience equivalent to the next lower grade/level (GS-11). Specialized experience is defined as: experience equivalent to the GS-11 grade level in the Federal service which includes work that involves assisting in developing information technology (IT) project requirements; developing organizational IT management policy; supporting IT project management by participating in project planning, scheduling, and budget development. Possess experience and a comprehensive understanding of DoD and Army regulations and policies related to IT portfolio management, IT governance, and IT system compliance. Possess experience assisting system owners in the development and documentation of IT business requirements.


The OPM Qualification Standard provides the following definition: specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:


(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others;


(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation;


(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and


(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.


You will be evaluated on the basis of your level of competency in the following areas:



  • Capital Planning and Investment Assessment

  • Project Management

  • Software Development

  • Technology Awareness

  • Technology Management


Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).


Education


Education Requirements: Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this position, you must meet the qualification requirement using experience alone, NO substitution of education for experience is permitted.





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