IT Manager - Riviera Beach - job 745809

Amrit Ocean Resort & Residences

Date: 05/04/2021

City: Riviera Beach, Florida

Employment type: Full-time

Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle.

Amrit Ocean Resort & Residences...The first-of-its-kind Five Star personalized luxury wellness community is launching our first location in South East Florida. Located on 7.5 acres oceanfront, Amrit unites the ancient inner-science of the East and Western technology for personalized luxury that promotes mindful living with unlimited potential. Utilizing the time-honored practice of Eight Limbs of Patanjali with Five Pillars of Wellness (Mindfulness, Nutrition, Fitness, Relaxation and Sleep), Amrit's 24/7 Personal Wellness Advisors work with guests to identify their Personalized Roadmap to Wellness. Amrit's two towers, Peace and Happiness comprise 182 wellness residents, 153 wellness resort suites including 30 destination spa suites, chlorine free pools, natural bistro with teaching kitchen, farm to table restaurant, meeting/celebration space, hair-health full service salon, outdoor activities/experiences and 100,000 sf of wellness and spa spread over four floors indoors and out. Featuring Aayush, an extensive hydrothermal circuit with co-ed and gender specific areas, plus hamam, flotation pod and terraces with panoramic ocean views. Amrit, in partnership with leading wellness innovators, globally renown mindfulness experts, and a spa floor dedicated to innovative treatments and services, will provide the tools, technology, resources and experiences for guests to achieve personalized peace and happiness and ultimately, wellness for life.

Employment Status: Full-Time Overview:

IT Manager is responsible for overseeing and supporting all onsite Information Technology needs of the Resort, Spa, Food and Beverage and Residences.

  • Maintain all onsite systems and ensure that systems are being integrated and maintained according to Company Standards. Update the IT Help Desk system provided by the management company, for all IT requests.

  • Isolate and analyze technology areas in need of improvement at property and encourage a climate of problem solving, action and communicate these needs to the Director of Operations and keep necessary onsite departments updated on these topics.

  • Ensure that IT systems and controls are in place to comply with corporate policy and procedures in maintaining compliance with PCI standards, backup policies, and other Company IT Standards.

  • Facilitate key communication between IT and other departments at the property when emergencies arise; maintain ability to be flexible to company needs during emergency situations.

  • Encourage and maintain open and clear communication, rapport and cooperation with all internal departments to foster best possible service to all guests.

  • Participate in daily standup meetings to appraise property on any special events occurring within the IT Department.

  • This position requires to be on-call based upon the demand and the needs of the company.


  • Bachelor's degree in computer related field preferred.

  • Two or more (2+) years of experience in Information Technology or telecom field, Hospitality Industry, Operations, or related IT support roles.

  • Cisco or Microsoft certification, (Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations).

  • Experience administering networks in a Windows Server/Workstation environment preferably in an environment with more than 50 nodes and 2 or more domains.

  • Deep knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications (applicable Microsoft network admin certifications - MCSE).

  • Experience with PMS, POS, Keycard, PBX, Voicemail.

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