Health Unit Coordinator - San Carlos - job 957756

Banner Health

Date: 07/22/2021

City: San Carlos, Arizona

Employment type: Full-time

Primary City/State:

Chandler, Arizona

Department Name:

Outpatient Observation Unit

Work Shift:

Evening

Job Category:

Administrative Services

Here for everyone. At Banner Health, we value and celebrate equity, diversity and inclusion. We care about you, your career and your future. If you’re looking to leverage your abilities – you belong at Banner Health.

Be a part of our growth at Banner Ocotillo Medical Center in Chandler, AZ. As a Health Unit Coordinator, you will bring your experience and passion for health care to our Adult Acute department! You will have the opportunity to build relationships with the goal of making an impact on our patients at such an important time in their lives. You will be an active and engaged change agent; dedicated to the needs of our patients and families. Steadfast to safe, kind, effective, efficient, evidenced-based and high quality clinical care, outcome focused and solution oriented.

The hours for this position will be 9am to 9:30pm with weekend and holiday rotation.

Weekend rotations are required in this role. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

The new state of the art Banner Ocotillo Medical Center is located on the southeast corner of Alma School Road and Loop 202 Santan Freeway. It is a four story, 245,000 square foot comprehensive medical care center situated on an 18-acre campus. We are a 96 bed facility with room for expansion utilizing innovative technology to provide excellent inpatient and outpatient care, services include imaging, surgery, labor and delivery, intensive care and emergency room services.

POSITION SUMMARY


This position is responsible for a variety of administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. The position facilitates communication between physicians, nurses and physicians, calls in Consults and acts as a liaison with all other internal departments and external contacts.




CORE FUNCTIONS


1. Performs receptionist/clerical duties to support overall operating efficiency and effective flow of communication and information throughout the department. Participates in the resolution of customer problems or collects necessary data and follows through to appropriate person for problem resolution.




2. Processes patient admissions, records bed assignments in system, makes face sheets and prints patient labels upon admission. Orders outside records from other facilities and Physician’s offices.




3. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms. Ensures that all reports and chart forms are scanned or filed into the patient’s record. Ensures that charting forms are labeled and accessible if they are needed. Maintains adequate supplies of frequently used, patient education materials. May be responsible for QC/validations.




4. Enters pending discharges into the system. Coordinates patient appointments for procedures and treatments that may be required prior to timely discharge. Processes patient discharges.




5. Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered. Reconciles supply order upon delivery.




6. Monitors and tracks the use and whereabouts of electronic equipment such as patient ID scanners and lap top computers. Ensures that all are accounted for and in working order.




7. This position works under local supervision and has responsibility for assigned unit only. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Interacts with other health unit secretaries and other staff at all levels throughout the facility. Customers are patients, families, physicians, unit staff, case managers, patient service staff and medical records staff. Interacts with a wide variety of external customers.




MINIMUM QUALIFICATIONS




High school diploma/GED or equivalent working knowledge.




Requires skills and abilities typically attained with 1 year of medical clerical experience; preferably in a hospital or physician office setting, or prior experience in customer service. Must possess excellent organizational skills, as well as effective human relations and communication skills. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, Boswell Skilled Nursing Facility or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.



Working knowledge of medical terminology and computer literacy is required. The position requires knowledge of commonly used office software and keyboarding skills.




PREFERRED QUALIFICATIONS

Successful completion of an approved unit secretary program and BLS certification is preferred.




Additional related education and/or experience preferred.





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