HCM Business Analystc - Dubuque - job 676980

iSolved HCM

Date: 04/08/2021

City: Dubuque, Iowa

Employment type: Full-time

PURPOSE OF THE POSITION


The Business Analyst is responsible for supporting the Customer Support teams by processing and analyzing weekly, bi-weekly and monthly reports, utilizing key metrics to identify areas for process improvement.


PRIMARY RESPONSIBILITIES



  • Create, run, and analyze a variety of reports

  • Coordinate data imports into CRM system

  • Coordinate data imports into the isolved platform

  • Assist with data management, including data audits and manual cleanup work

  • Other projects as assigned by the VP of Operations


EDUCATION AND EXPERIENCE



  • High school diploma or Associate's Degree plus two years related experience

  • Strong proficiency in Excel (V lookups, pivot tables) & Microsoft Power BI

  • Excellent organizational & time management skills

  • Demonstrated functional business process knowledge related to payroll services

  • Ability to work within a team environment, ensuring team efficiency

  • Ability to self-manage and deliver solutions

  • Excellent oral and written communication skills





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