Global Transitions Director - New York - job 636466

Cushman & Wakefield

Date: 02/23/2021

City: New York, New York

Employment type: Full-time

Job Title

Global Transitions Director

Job Description Summary

Successfully execute and deliver programs and projects to enable key strategic initiatives. The Transitions Program Lead ensures proper coordination of activity around effective transitions. Responsible for the management of all transition program objectives and field implementations. Ensures effective integration of new accounts by defining, managing and implementing requirements and resource allocations. Supports process development, program improvement and quality initiatives for existing accounts.

Job Description

Job Description

  • Coordinate and successfully execute multiple projects within Cushman & Wakefield's Global Occupier Services enterprise. Implement key strategic initiatives to achieve the desired outcomes of the Transition Platform.

  • Accountable for overseeing integrated transitions for new and expanded Global Occupier Services accounts, ensuring that all contractual deliverables are achieved.

  • Ensure strong linkage, support and communication with client's leadership throughout the transition process.

  • Facilitate the collection of best practices, capabilities and resources to ensure effective transitions and transformations.

  • Supports business development by responding to RFP's with respect to transition and transformation services. Participates in yellow pad sessions and sales pitches. Identifies opportunities to increase share of wallet.

  • Monitor, track and report overall transition progress; identifying potential risks with business and service line leader to identify mitigation strategies.

  • Manage Transition programs to ensure maximum efficiency and delivery of services per contractual obligations:

  • Set completion targets and identify the key transition success criteria

  • Identify and incorporate opportunities to enhance the customer experience

  • Responsible to track and manage transition budget established in ProForma

  • Support contract review and abstract preparation

  • Lead transition initiatives through the execution of project plans

  • Lead all transition kick off meetings; including but not limited to: internal meetings and client meetings.

  • Manage the cross-service line interdependencies, risks and barriers

  • Lead the team through transition go live / handover (obtain sign-off from key parties on closeout checklist)

  • Consult/advise the business:

  • Document the key transition success criteria targets and thresholds

  • Ensure the viability of the program plan from the business perspective

  • Ensure the program stays within the boundaries of the success criteria (targets and thresholds)

  • Ensure that organizational change management activities are executed to ensure achievement of customer objectives

  • Oversee and coordinate post transition activities.

  • Performs other related duties as required or requested.


  • Requires five to seven years of experience in commercial or corporate real estate

  • 2 years of management experience in commercial or corporate real estate

  • Bachelors' Degree preferred

  • Project/Program Management, Global CRE or Transition experience preferred

  • Six Sigma, PMP Certification, PROSCI and/or other change management training preferred


Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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