General Manager - Gleneden Beach - job 854282


Date: 06/11/2021

City: Gleneden Beach, Oregon

Employment type: Full-time


Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America. Today, we're one of the fastest-growing vacation rental companies in the world—thanks to the people who give us their best every day. You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Operations at Vacasa

We live by a simple motto: happy team, happy owners, happy guests. Our local people are what set Vacasa apart. We're hospitality professionals dedicated to the communities we work with. We're the behind-the-scenes problem-solvers who create worry-free experiences for our owners and guests.

What we're looking for

Vacasa is looking for a strong leader who is competent, energetic, and highly skilled in communications and people management to join our team as a General Manager. The General Manager is part of our leadership team for Operations helping to shape our organization to usher our diverse and geographically dispersed field staff to success. You are responsible for identifying leaders, coaching and growing your team into strong unit that can manage to KPIs and understand where better efficiency can be gained while balanced against a focus on quality. Above all else, you will be a strong leader who drives your team to create amazing owner, guest, and employee experiences.

What you'll do

Oversee operations in Lincoln City, OR managing a specific portfolio of properties

Develop and grow a relationship with the owners of the properties by proactively communicating and becoming the subject matter expert of those properties ensuring they are clean, maintained and well cared for

Meet and maintain Vacasa standards and metrics such NPS, standard unit appearance, and efficiency

Manage a budget for your portfolio adhering to set annual costs, with the ability to perform a cost-benefit analysis

Manage an efficient and high-quality team, ensuring they are trained, effective, and adhere to all Vacasa policies and procedures

Support your team with escalated guest and homeowner concerns by responding to emails, calls and tickets

Conduct regular inspections prior to guest and owner arrivals

Occasional need to perform housekeeping and maintenance duties

Traveling between worksites is frequent and this person will need their own reliable transportation.

Partner and assist your Business Development Representative when new units join the portfolio

Establish and maintain open, collaborative relationships with fellow regional team members and upper management team

Provide cross-coverage for your manager and Co-GM(s) when necessary

Skills you'll need

Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices

Availability to work Sunday through Saturday, early mornings and evenings as needed.

Professional in all forms of communications such as email, phone calls, video calls and texts

Ability to work well under pressure in an agile, fast-paced environment

Excellent time management skills with the ability to change activity frequently and cope with interruptions

Highly responsive and reliable

Strong attention to detail

Prior housekeeping experience a plus

Adhere to all company policies and procedures

Ability to stand, sit, and walk for an extended period of time

Reach overhead and below the waist

Regularly push, pull, and lift up to 25 pounds

Occasionally lift or move up to 50 pounds

Bend, stoop, squat, kneel, and twist

What you'll get

Health/dental/vision insurance—100% coverage option

Employer Sponsored & Voluntary Supplemental Benefits

401K retirement savings plan with immediate 100% company match on the first 6% you contribute

Health & Dependent Care Flexible Spending Accounts

Flexible vacation time

Paid sick days and holidays

Paid parental leave after one year of tenure

Employee Assistance Program

Career advancement opportunities

Employee discounts and

All the equipment you'll need to be successful

Great colleagues and culture

Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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