Functional Family Therapy Supervisor (MH Program Director A) - Harahan - job 676807

State of Louisiana

Date: 04/08/2021

City: Harahan, Louisiana

Salary: $3,635 - 7,157 per month

Employment type: Full-time

Supplemental Information

The Behavioral Health Community Services (BHCS) division provides a continuum of community - based behavioral health and supportive programs to assist individuals in their recovery from mental illness and/or addictive disorders. The Mental Health Program Director A (Functional Family Therapy supervisor) provides supervision and a day-to-day oversight of the Functional Family Therapy (FFT) program. The incumbent has specialized training in the FFT evidenced-based model. He/she works under the direction of the BHCS Clinical & Support Services Manager.

55% Management of Clinical Staff

Supervises the FFT program staff members per JPHSA's Staff Development & Supervision Guidelines, Ensures adherence to the policies and procedures. Initiates corrective and/ or disciplinary action as warranted. Duties include, but are not limited to:

  • Educates and consults with the clinical team regarding model compliant delivery of services through weekly group supervision per the FFT model.

  • Oversees, reviews and monitors staff schedules to ensure weekly productivity and billing standards are consistently met.

  • Collects data and completes reports documenting (a) program services and activities, (b) clinical outcomes, (c) program specific services contract requirements, (d) authorizations for third party reimbursement, and (e) performance and quality improvement activities.

  • Reviews Plan of Care for clinical appropriateness and ensuring review of needed updates every six (6) months.

  • Monitors fidelity to evidence-based model by reviewing delivery of services.

  • Ensures program outcomes are met consistently.

  • Presents cases to psychiatrist of JPHSA's JeffCare Health Centers (as needed).

25% Indirect Services

  • Develops and maintains highly professional and effective relationships with the internal and external stakeholders and referral sources.

  • Schedules and attends a minimum of once monthly staffing meetings with representatives of the Department of Juvenile Services (DJS) to review service recipient progress, and facilities and in-depth understanding of the FFT model.

  • Communicates weekly with representatives of DJS. Contacts should include face-to-face meetings whenever possible, to best serve the identified population.

  • Communicates monthly with representatives of DJS, Families in Need of Services, and other programs to stimulate appropriate FFT program referrals; maintains an image of professional excellence; and participates in community-based efforts to develop and sustain services sufficient to meet the needs of families in Jefferson Parish.

  • Meets bi-monthly, or as directed with the Behavioral Health Community Services division's community supervisor team meetings to coordinate assignments of case with the Multi-Systemic Therapy (MST), Functional Family Therapy-Child Welfare (FFT-CW), and Community Psychiatric Support & Treatment (CPST), and other treatment programs. The incumbent works with JPHSA's Centralized Care Coordinators and other supervisors and program staff members to manage incoming referrals to ensure assignment of cases and timely feedback to referral sources.

  • Maintains weekly and other regular contact with the FFT expert assigned to JPHSA to ensure compliance with all model requirements.

  • Monthly monitoring of service recipient records to ensure timely documentation of services per Council on Accreditation (C.O.A) standards and other FFT requirements.

  • Completes monthly Internal Data Report (IDR) data.

15% Provision of Direct Service Time

The incumbent maintains a productivity standard of 10% billable services per requirements of the FFT model for supervisors. Provisions of service include:

  • Performs comprehensive assessments and evaluations using appropriate diagnostic interviews, model specific assessment instruments, and other clinical protocols as per established JPHSA policies & procedures.

  • Carries a caseload of three to five cases per FFT model guidelines.

  • Maintains a flexible schedule to ensure capacity to provide services within and outside of the traditional 8:00AM to 4:30PM work cycle, and within the service recipient's home or designated community setting. Services may be delivered in any setting deemed clinically appropriate. Must transport service recipients in agency vehicles. Incumbent must have a current driver's license, proof of insurance and clean driving record. Incumbent cannot transport service recipients in his/her personal vehicle.

  • Completes all clinical and service related documentation in the electronic health record at JPHSA and in the FFT Clinical Services System per established policies, procedures and protocols.

5% Other

  • Actively participates in regularly scheduled supervisory meetings with the supervisor.

  • Completes all mandatory trainings.

  • Completes mandatory training required by JPHSA, as well as any additional training required for licensure with the appropriate licensing board. The clinician maintains license or registration appropriate to profession and appropriate to job requirement.

  • Reports to work on time and requests leave as outlined in policy. Accountable for monitoring and managing his/her own and direct supervisees' use of annual, sick, and leave without pay to maintain the continuity of tasks, assignments, and projects for which the work unit is responsible.

Physical Requirements

This position fluctuates between an active and sedentary role, i.e. requires long periods of sitting at times and long periods of standing/walking at other times. Requires driving in the community.

This position works in the community.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.*

For further information about this vacancy contact:

Scott Leonard

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West, Metairie, LA 70001

Jefferson Parish Human Services Authority and its programs (JPHSA) participate in E-Verify

Federal law mandates all employers to verify the identity and employment eligibility of all persons hired to work in the United States. All new hires at JPHSA are subject to employment eligibility verification through E-verify.
E-Verify is for Everyone. For more information on E-Verify, please contact the Department of Homeland Security at 888-897-7781 or visit



A master's degree in psychology; social work; sociology; counseling; health services; hospital, public, health care or mental health administration; nursing; public health; education with a concentration in psychology or counseling; special education; or in a human services or behavioral science discipline as listed in the NOTE; plus three years of professional level experience providing mental health treatment.


Graduate training beyond the master's degree in qualifying fields will substitute for a maximum of one year of the required experience on the basis of thirty semester hours for one year of experience.


Human services or behavioral sciences degrees acceptable to the Addictive Disorder Regulatory Authority include addiction studies, behavioral science, public health, public policy/administration, health administration, social work, psychology, counseling, sociology, criminal justice, educational counseling, and rehabilitation counseling.

Comparable degrees will be considered qualifying if deemed acceptable by the Addictive Disorder Regulatory Authority.


Some positions may require regulation as a Licensed Addiction Counselor (LAC), Certified Social Worker (CSW), Licensed Master's Social Worker (LMSW) or a Licensed Clinical Social Worker (LCSW).


Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:

To direct special services programs in a small to medium mental health region or human services district or direct program areas of a mental health center.

Level of Work:

Program Manager.

Supervision Received:

Broad review from a higher-level manager or administrator.

Supervision Exercised:

Project basis over staff in specific assigned special services programs.

Location of Work:

Department of Health and Hospitals, Office of Mental Health; Human Services Districts.

Job Distinctions:

Differs from the Mental Health Program Director-B by the absence of responsibility for directing special services program in a large mental health region.

Differs from the Mental Health Specialist 1 and 2 by the absence of responsibility for coordinating and directing special services programs statewide.

Examples of Work

Coordinates special services elements and provides consultation to professional staff of the various facilities within a small region.

Provides consultation and technical assistance to mental health facilities regarding services programs, such as community support services, services for special populations (elderly, criminal justice, children, minorities), consultation and education services and volunteer services.

Monitors contract programs and/ or facilities to determine compliance with standards, policies and program requirements and provides reports related to such review, including recommended plans for correction, to regional administrator.

Determines the need and types of various services for evaluation of problems of mentally and/or emotionally ill persons and develops plans for providing professional help to fill the need.

Determines organization requirements of personnel, buildings, materials, supplies and equipment necessary to operate special services programs and makes budget recommendations.

Serves as the director of a primary and comprehensive sub-unit within a mental health center (i.e. children's or adult services, quality assurance, etc.) with a wide range of direct and indirect components.

Plans, organizes and implements the services and activities of the sub-unit and coordinates services with other sub-units of the facility.

Interprets agency policy and provides direction to project staff in carrying out policies, agency goals and objectives and the procedures necessary for their implementation.

Resolves complex clinical issues in the daily operations of special services programs.

Evaluates and analyzes programmatic performance of special services programs through site monitoring.

Confers and coordinates services with social, health and correctional/criminal justice agencies in the region.

Provides a wide range of staff development, in-service training and employee education programs in the region.

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