FOH Team Member - Bryant - job 853737

1788 Chicken LLC

Date: 06/11/2021

City: Bryant, Arkansas

Employment type: Full-time

Zaxby's is a fast growing concept that's goal is to bring Fellowship and Real Chicken to its customers. Zaxby's cashiers are the face of our organization and are tasked with helping provide the best experience possible for the customer. They are the ones who will greet customers, walk them through the order taking process, ensure that the order is taken accurately and meet any other customer needs that may arise. Cashiers also have some responsibilities regarding prepping, bussing and cleaning.



Job Duties and Responsibilities:


  • Follow the Cashier Scripts

  • Order Taking - Follow the Guidelines for the Order Taking Process

  • Checklists - Complete checklist items correctly and in a timely manner

  • Bussing - Bus tables and keep them clean and orderly

  • Cleaning - Keep lobby, dining areas and bathrooms clean

  • "Game Time" Expectations - Follow guidelines for peak business times (11:30am to 1:30pm & 6:00pm to 8:00pm)

  • Handling customer complaints/issues - Handle customer complaints apologetically and with urgency

  • Over/Shorts - Drawer cash matches the sales from the POS

  • Cash integrity


Qualifications and Expectations:


  • Fellowship with others - Respected by peers and personal enjoyment of other people

  • Teamwork with others - Work well with others on necessary tasks

  • Effort - Work hard

  • Attitude - Have a great attitude

  • Punctuality - Be on time

  • Sense of Urgency - Work quickly and with purpose





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