Diversity Recruiting Program Manager - Johnston - job 677583

Citizens Financial Group, Inc.

Date: 04/09/2021

City: Johnston, Rhode Island

Employment type: Full-time


"We all have a responsibility to pursue a society where everyone is respected and has the opportunity to reach their potential." – Bruce Van Saun, Chairman and CEO

Are you a champion of diversity, equity and inclusion? If you're someone who has a growth mentality and is passionate about inspiring change, apply for this role!

This role offers an exciting opportunity to shape the recruiting agenda to ensure candidates from a diverse set of backgrounds are represented and have equal access to opportunities. You'll support our Head of Diversity Recruiting Strategy & Partnerships, but also have ownership for leading significant diversity-related programs that compel organizational change across all areas of recruiting. Together, we will continue to advance the company's dedication of creating a workplace known for its inclusive culture by bringing colleagues into the organization who better represent the communities where we live and work.

Primary responsibilities include: Plan, design, run and measure the success programs that will improve the diversity of our colleague population

  • Help facilitate national and local partnerships, sponsorship opportunities and events

  • Serve as the main point of contact for and take ownership of a subset of partnerships

  • Track and report critical metrics, calculate return on investment, and make suggestions for improving how we partner with diversity organizations

  • Collaborate with other HR groups (DE&I, Corporate Affairs, Supplier Diversity) to align and advance internal programs and external partnerships

  • Prepare and deliver reports - from recruitment systems and applications - with a focus on data integrity, accurate reporting and compliance

  • Be a trusted diversity talent advisor to recruiters, sourcers, HR Business Partners and Business Resource Group leadership teams

  • Support the Diversity Recruiting Council to mobilize recruiters to execute against diversity recruiting strategic priorities, position Citizens as a top destination for diverse talent, and engage leadership to drive adoption within their business lines

  • Develop innovative approaches to achieve diversity recruiting goals by cultivating a broad knowledge of the company and its key functions, gathering market research, applying methods shown to work in the industry, and having a detailed understanding of how DE&I drives business performance

  • Take a program management approach to diversity recruiting activities including scope, plan and manage programs through the entire life cycle, ensuring delivery to time, cost and quality


Required Skills/Experience:

  • 5+ years in a Recruiting, Human Resources, DE&I, Social Impact (CSR, Community Affairs, etc.) or Human Capital Consulting role

  • Background in effectively communicating, collaborating and influencing across various leadership levels and businesses to reach favorable outcomes

  • Relationship management skills

  • Hands-on experience applying program management methodologies and seeing programs through from conception to completion

  • Ability to weave diversity and inclusion issues and initiatives through a broader agenda

  • Outstanding organizational, communication, storytelling and presentation skills

  • Strong Word, Excel and PowerPoint skills

Preferred experience

  • Recruiting or sourcing

  • Leading and/or working with Business Resource Groups

  • Program/project management

  • Financial services industry

  • Using Tableau, reporting databases, etc.


  • Bachelor's degree or equivalent work experience, professional certifications and/or related experience in the US Armed Forces

Hours and Work Schedule

Hours: 40

Work Schedule: Mon-Fri


Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, colleague or a dependent's reproductive health decision making, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, genetic characteristic, citizenship, veteran or military status, marital or domestic partner status, family status/parenthood, victim of domestic violence, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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