Deputy Division Administrator - IT and Operations - Helena - job 854019

State of Montana

Date: 06/11/2021

City: Helena, Montana

Salary: $46 per hour

Employment type: Full-time

The Department of Public Health and Human Services is the largest executive branch department in Montana State Government with over 3,200 employees. We maximize individual and organizational potential by supporting the agency’s most valuable resource – OUR PEOPLE.

The Child and Family Services Division (CFSD) provides family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. The Fiscal Bureau oversees the overall operating cost of the Division and the programs that help serve children in the foster care as well as prevention services to support families.

We are looking for you to be a compassionate, energetic, conscientious, and detail-oriented individual who enjoys making a difference, being part of a team, and takes pride in your career to work in our fast-paced office.

Job Overview: The mission of the Child and Family Services Division (CFSD) is to keep children safe and families strong. This position reports to the Division Administrator of the CFSD and oversees the information technology and business operations of the Division. The position directly oversees the fiscal bureau; the IT systems development and business analyst unit, and central office administrative support.

The fiscal bureau is responsible for managing the finance, accounting, and IV-E and SSI eligibility activities of the division. The IT systems development unit is responsible for the development, implementation and ongoing support of the State Automated Child Welfare System (SACWIS) for improved practice and public reporting. Centralized administrative support is responsible for executive-level support to the division administrator, deputy administrators, and staff within central office.

Below are more detailed job duties:

  • Recommends overall operations and short and long-term objectives.

  • Provides direction on the nature and content of assigned division operations to achieve short and long-term goals.

  • Oversees coordination and relationships between assigned work units, bureaus, and activities/operations.

  • Coordinates business operations of the division with field operations in collaboration with the Division Administrator.

  • Allocates available equipment, materials, funding, and staff.

  • Represents the Department at rule hearings and public meetings.

  • Negotiates with federal or other entities with regard to services of the division, in collaboration with the Division Administrator.

  • As a member of the CFSD management team, recommends programmatic goals and objectives.

  • Identifies needed statutory, financial, or programmatic needs in preparation for the Executive Planning Process and the legislative session.

  • Defends executive budget requests to the Office of Budget and Program Planning, the Legislative Fiscal Analyst, and the legislature.

  • Oversees the implementation of legislation, federal rule changes, etc. in areas of responsibility.

  • Represents assigned areas of division to the public and stakeholders by serving on councils and committees, attending meetings and public speaking engagements.

  • Proposes subordinate organization structure, work operations and workflow.

  • Delegates authority to subordinate managers and supervisors and holds them responsible for performance of their organizational units.

  • Assures that all subordinates are provided with training and developmental opportunities.

  • Provides oversight, direction, consultation, and assignment of duties to subordinates including hiring, evaluating, and disciplining.

  • Establishes objectives for work units, monitors plans for completion, and evaluates outcomes.

  • Ensures subordinate compliance with state and department human resource rules, regulations, policies, and collective bargaining agreements.

  • Oversees labor management relations and labor contract administration in collaboration with the Division Administrator.


Required for the first day of work:

  • Knowledge of general management concepts and practices including goal-planning, organizational planning, program planning and evaluation and policy development.

  • Knowledge of human resource management.

  • Knowledge of social work principles and practices.

  • Leadership ability.

  • Excellent written and verbal communication ability, including facilitation and conflict management skills.

  • Analytical and problem-solving ability.

Minimum Qualifications:

  • Bachelor’s degree in finance, business administration, public administration, or related field.

  • Five years’ experience in project and fiscal management, data analysis and reporting, and business operations management.

  • Three years of experience supervising and/or managing programs, work units and staff, and budgets.

Other combinations of related education and experience may be considered on a case-by-case basis.

  • Legislative experience preferred

  • Experience in supporting child welfare or other human service delivery practice areas preferred

  • Experience in information technology project management preferred

For a full copy of the job description, please contact Amber Emmart at

To be considered for this position, please submit the following materials online through the State of Montana Careers site:

  • Cover Letter

  • Resume

  • 3 Professional References

  • Supplemental Question
    • 1. How has your education and/or work experience prepared you to be successful at this job?

(Please type responses in a Word document and attach to application.)

HELPFUL HINT: When attaching a document, you must check the “relevant document” box to ensure your attachments are uploading correctly to the specific application. Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.

  • Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to:
The State of Montana offers a comprehensive benefits package, which includes:

* 15 paid vacation days

  • 12 sick days
  • 10 paid holidays a year

To view State of Montana’s medical, dental, vision coverage, and other offerings, you can visit our Health Care and Benefits website at,

To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.

Applicant Pool Statement
: If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.

Training Assignment
: This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.

: Community/Social Services

Salary: $
46.50 - 46.50 Hourly

Benefits Package Eligibility
: Health Insurance, Paid Leave & Holidays, Retirement Plan

Number of Openings
: 1

Employee Status
: Regular

: Full-Time

: Day Job

: Yes, 10 % of the Time

Primary Location
: Helena

: Department of Public Health & Human Services

: 000 - None

Bargaining Unit
: 000 - None

Posting Date
: Jun 10, 2021, 8:18:10 AM

Closing Date (based on your computer's timezone)
: Jun 26, 2021, 12:59:00 AM

Required Application Materials
: Cover Letter, Resume, References, Supplemental Questions (Refer to Job Posting)

Contact Name
: Amber Emmart | Contact Email: | Contact Phone: 4064440656

How to apply:

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