Dental Office Manager - Oxon Hill - job 854050

Dental Care Alliance

Date: 06/11/2021

City: Oxon Hill, Maryland

Employment type: Full-time

Overview


Dental One Associates is looking for a full-time Dental Office Manager for our office located in Oxon Hill, MD 20745. The Office Manager we hire is preferred to be a seasoned Office Manager with at least 4 years of management experience, preferably in a health-care related office. Dental office experience is a plus! Our ideal candidate is an energetic individual with exceptional interpersonal skills; self-motivated; well organized; and has above average leadership skills. If this sounds like you, then we'd love for you to join our amazing team! We offer a competitive salary, plus benefits!


Responsibilities


This unique individual will oversee the daily operations of the dental office by managing employee relations, patient relations, and achieving operational goals. They will also be responsible for office profit & loss by managing patient scheduling, staff productivity, collections and receivables, and miscellaneous operations expenses. Additional responsibilities include stimulating new patient growth by supporting sales, marketing and promotional programs. Administrative tasks such as financial report review, bank deposits, revenue posting, and staff payroll and bonus are a part of the operational responsibilities.



  • Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.

  • Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs.

  • Increases and stimulates new patient growth by supporting sales, marketing and promotional programs.

  • Recruits, hires and develops office teams capable of providing best in class patient care.

  • Directly supervises office teams and pro-actively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions.

  • Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.

  • Completes administrative tasks, such as flash report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline.

  • Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic QSI data.

  • Manages and assists designated office team members with appropriate payment and insurance processes.

  • Maintains facilities and equipment cleanliness and safety and reports and/or corrects hazards when necessary in compliance with all state and federal regulations, including OSHA.

  • Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations.

  • Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary.

  • Continually works toward building and sustaining a joined leadership work environment with doctors.

  • Performs other duties as assigned.


Qualifications



  • 4 years of management experience

  • Experience working in a dental or medical office, preferred

  • Excellent interpersonal skills

  • Strong customer service experience

  • Self motivated

  • Well organized


Additional benefits for full-time employees:



  • Medical

  • Dental services

  • Life insurance

  • Vision

  • Paid time off

  • 6 paid holidays off

  • 401k to name a few


Dental One Associates is a highly successful affiliated practice of Dental Care Alliance (DCA).





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