Customer Support Representative - Yorba Linda - job 746692

Envista Holdings

Date: 05/05/2021

City: Yorba Linda, California

Employment type: Full-time

Nobel Biocare is a world leader in the field of innovative implant-based dental restorations – from single tooth to fully edentulous indications. We offer dental implant systems, high-precision individualized prosthetics and CAD/CAM systems, diagnostics, treatment planning, guided surgery solutions and biomaterials. We support customers throughout their professional and practice development. Nobel Biocare Headquarters is based in Zurich-Airport, Switzerland, and we have around 34 direct sales organizations worldwide. Nobel Biocare is a member of the Envista Corporation.

Operating Company:

Nobel Biocare

Job Description:

R esponsible for processing all order types and determine requirements, answering inquiries, solving problems, fulfilling requests, and maintaining current & accurate information in all databases.

Collaborate with field sales, accounting, planning, technical support, marketing, warehouse, training & education, and return department

Job Requirements:

  • Knowledge of Restorative and Surgical Implant Dentistry

  • Basic understanding of Nobel Biocare products

  • Medical Device/Dental Implant product knowledge, a plus

  • Experienced with Microsoft office, SAP, (CSRM system), and other data entry applications

  • Ability to multi-task in a fast paced environment

  • Strong communication skills

  • Positive attitude

  • Active listener

  • Team player

  • Maintain composure with little supervision

  • Flexible

  • Schedule includes occasional weekends depending on the needs of the department

  • Courageous and quick on his/her feet

  • A minimum 3 years of customer support achievement in a service environment

  • High school diploma or equivalent; some college preferred

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

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