Customer Service 2nd Shift - Scranton - job 636220

Kane Logistics

Date: 02/23/2021

City: Scranton, Pennsylvania

Employment type: Full-time

We are seeking a skilled customer service representative to work in our warehouse. The successful candidate will work closely with customers and on-site KANE management to manage shipping and receiving as well as billing and invoicing


Schedule: 2nd Shift M-F 3:30 PM -11PM


Benefits: 1st of the month after 60 days!


Safety of our associates has always been Kane's #1 priority. We are aggressively responding to COVID-19:



  • Take temperatures with a no-touch thermometer at the start of the shift

  • Increased cleaning routines and periodically deep clean

  • Provide associates with appropriate PPE that now includes masks

  • Maintain an ample supply of antibacterial lotion throughout the building

  • Practice social distancing

  • Expect our associates to maintain cleanliness, social distancing, and use PPE


Requirements:



  • 3 years verifiable customer service experience

  • Manhattan and SAP Experience

  • Bachelor's degree in Business or similar discipline preferred; High School Diploma, or GED; or equivalent combination of experience and education

  • Strong written and verbal communication skills

  • Outstanding computer and data entry skills as well as proficiency with Microsoft Windows, Word, and Excel

  • Ability to stand, walk, bend, extend, reach, and twist for long periods of time


Responsibilities:



  • Daily communication (either email, phone or in-person) with upper management on site

  • Processing billing and invoicing with tight turnaround times and attention to detail

  • Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors

  • Working with customers and internal management to resolve any issues with billing, invoicing, shipping and/or receiving


Benefits:



  • Medical, Dental, Vision after 60 days of employment (Options available)

  • 401K with matching program

  • STD, LTD

  • Vacation and sick time

  • Friendly and Open Door culture


Join the ranks of a highly rated, family and community oriented, stable and growing 3rd party logistics company! We are looking for bright, hardworking, and innovative individuals to join our team. We offer a competitive salary and benefits with an attractive 401(k) retirement package. Great working environment!





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