Creative Operations Manager - Plymouth - job 676845

Covetrus, North America

Date: 04/08/2021

City: Plymouth, Massachusetts

Employment type: Full-time

Reporting to the Creative Director of Consumer, the Creative Operations Manager will be responsible for operational efficiency and project management for the Consumer Creative Team—overseeing projects, production schedules for creative campaigns and projects, scheduling and managing external communications and internal reporting, facilitating project kick-offs and retrospectives. You’ll have an in-depth understanding of the deliverables, to-do’s, dependencies, resources, and processes for the team’s projects, and will ensure we are delivering on time and to the best of our ability. You will also work closely with our Marketing and Product teams to create and enforce best practices and standard operating procedures (SOPs) for the creative process and operations.

ESSENTIAL DUTIES & RESPONSIBILITIES includes the following. Other duties may be assigned.

  • Own our project request channels, production timelines, and accountability enforcement

  • Work with stakeholders across business units to prioritize work

  • Work with stakeholders to fill out the creative brief and ensure the Consumer Creative team has a full understanding of scope, audience and impact

  • Collaborate with cross-functional teams to execute projects on time and within budget

  • Manage and monitor day-to-day project activities, including status, timelines, scope, risks, deliverables, and resources

  • Facilitate project kick-offs and retrospectives

  • Communicate throughout process for alignment and focus on shared goals

  • Develop and document cross-functional processes and procedures



  • College degree in related field or equivalent experience required.

  • Background in creative, marketing and/or graphic design

  • PM certification with knowledge and experience using

    project management methodologies and tools


  • Strong analytical, critical, and creative-thinking skills

  • Superior project management skills with a strong attention to detail

  • Strong communication and interpersonal skills, including excellent writing skills

  • Proven track record of success setting and achieving ambitious goals

  • Knowledge of JIRA, and SharePoint, WRIKE (a plus)

  • Proficiency in Microsoft Office – Excel / PowerPoint

  • Knowledge of design tools: Adobe programs, Sketch, InVision


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Pet friendly environment

  • Computer work

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law

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