Corporate Area Processing Manager - Brecksville - job 746045

CrossCountry Mortgage, LLC.

Date: 05/04/2021

City: Brecksville, Ohio

Employment type: Full-time

CrossCountry Mortgage started in Cleveland in 2003, when our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers — meeting their home financing needs, being there every step of the way, and making homeownership dreams possible and affordable. We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon!

We Care!
CrossCountry Mortgage offers eligible employees a robust, industry leading benefits package including medical, dental, and vision insurance, as well as a 401(k) plan with a generous employer match! We also offer company-provided Short-Term Disability, Employee Assistance, and Wellness Programs. Those who work at our corporate headquarters in Northeast Ohio also enjoy a casual dress code, an on-site market café, and an upbeat working environment!

Position Overview:

The Area Corporate Processing Manager is responsible for overseeing and supervising the day-to-day activities of the CCM Corporate Processing Team Leads and their respective teams. In this role, you will be required to multitask and have a firm understanding of all aspects of the loan process as it pertains origination, processing and underwriting, as well as act as an expert resource for the CCM Processing Team.

Job Responsibilities:

  • Oversee and supervise all aspects of the Corporate Processing Team Leads and their respective teams, including pipeline management, employee development, coaching, training, and discipline

  • Oversee team’s file quality and turn times to meet company SLA requirements

  • Ensure Team Leads are adhering to their respective expectations

  • Responsible for responding to emails, and/or phone calls within company SLA requirements

  • Keep up to date on Operation and Agency changes and updates

  • Interview potential Senior Processor candidates

  • Monitors team pipeline to ensure compliance as it pertains to RESPA, TILA, HMDA, Reg. B

  • Collaborate with the Corporate Loan Production Manager

  • Identify structural needs of department

  • Performs various other duties as required

Qualifications and Skills:

  • High School Diploma or Equivalent required.

  • Previous Processing Management Experience of 20 plus team members

  • Minimum of 5 years residential mortgage processing experience required

  • Knowledge of RESPA guidelines and all mortgage and consumer lending regulations

  • Experience with Encompass

  • Strong math and analytical skills

  • Excellent written and verbal communication skills

  • Ability to prioritize and meet deadlines

  • Computer Knowledge (DU, LP, Microsoft Outlook & Windows)

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success!

CrossCountry Mortgage, LLC. (NMLS3029) is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to race, religion, color, orientation, gender, age, national origin, veteran status, disability status or marital status. Employment is contingent upon successful completion of a background investigation. CrossCountry Mortgage, LLC. is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit


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