Control Sr. Associate - Technology Control Assessment - Raleigh - job 854406

Wells Fargo

Date: 06/11/2021

City: Raleigh, North Carolina

Employment type: Full-time

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure; provides information security; and enables Wells Fargo global customers to have 24 hours a day, 7 days a week banking access through in-branch, online, ATMs, and other channels.

Our mission is to deliver stable, secure, scalable, and innovative services at speeds that delight and satisfy our customers and unleash the skills potential of our employees.

Technology Control resides within the Wells Fargo Technology (WFT) organization. Its functions improve how we own, assess, manage, and report technology risks, while ensuring that we have strong technology risk expertise, employ the concept of risk management as a utility – operationalizing for efficiency, and move us to progressive risk management based on data and analytical processes.

The Control Sr. Associate is part of the Technology Control Risk Governance, Monitoring and Reporting Team

This role will support overall strategy, management and execution of Metrics and Monitoring program across WFT. This person will drive identification of metrics for Technology (inclusive of Information security) challenge and manage challenges to support identification of effective risk metrics, metric descriptions and trigger rationale as required. This role requires clear communication and stakeholder engagement to support the organization in meeting enterprise risk metric related objectives.

In that capacity the person has responsibility for execution of the Metrics and Monitoring program which includes

1) Metric design consultations (descriptions, boundary setting, etc)

2) Escalating outstanding quality assurance items

4) Providing and advising on enterprise program guidance

5) Assist in facilitating annual metric reviews.

6) Monitoring, reporting and escalating metric boundary triggers to risk governance committees

7) Researching and answering inquiries by oversight teams, including audit activities.

A clear understanding of operational risk, (including related risks such as information technology, information security risk) is key to the success of this role. The candidate will have accountability for delivering on enterprise risk program requirements on behalf of Technology, conducting high quality risk assessments of metrics to drive effective risk monitoring and reporting, and present recommendations to senior management. This is a highly visible role requiring strong interpersonal skills, organizational capabilities, presentation skills and leadership capabilities.

Required Qualifications

  • 5+ years of experience in risk management or 5+ years of financial services industry experience, of which 3+ years must include direct experience in risk management

Desired Qualifications

  • Advanced Microsoft Office (Word, Excel, Outlook, and Access) skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

  • Ability to interact with all levels of an organization

  • Knowledge and understanding of metrics based analysis: reporting and trend analysis

Other Desired Qualifications

  • 5+ years of experience within an Enterprise Technology function or Technology Risk function with demonstrated knowledge of technology systems, applications, infrastructure and emerging technology and associated risks in a business environment

  • 4+ years demonstrated leadership skills and strategic ability to execute operational risk management programs

  • Experience in Operational Risk Management, including understanding of governance, risk appetite

  • Experience in compliance, operational risk, IT systems security, business process mgmt. or financial services, (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk)

  • Broad and significant knowledge of technology and the associated challenges, risks and required controls inherent in a complex federated environment, including knowledge of SDLC, Architecture, Cloud, Datacenter, Vendor and third party, BCP, PMO, Change Mgmt, Problem and Incident Management

  • Demonstrated knowledge of Technology and Security risk framework – COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards

  • Proven ability and prior experience in generating a business value proposition and justification for risk consideration and input at new product & service inception

  • Proven prior experience in comprehensive risk ownership and accountability for the risk profile positioning

  • Track record of providing constructive challenge with appropriate issue escalation and offering solution

  • Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines

  • Demonstrated ability to effectively drive and lead change

  • Demonstrated ability to manage in a matrixed environment both domestically and internationally

  • Comprehensive knowledge and understanding of strategic elements of financial, operational, technical and regulatory environments across a complex global services environment

  • Ability to fluently articulate business strategy and operations; translating organizational strategies into clear objectives and business action


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

How to apply:

To apply for this job you have to sign in to our website (My profile link in the header).

If you don't have an account with us yet, please Sign up.