Cartage Coordinator - Hawthorne - job 635775


Date: 02/23/2021

City: Hawthorne, California

Employment type: Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

·         15,000 trained professionals 

·         250+ locations worldwide 

·         Fortune 500 

Globally unified systems

Job Description

General Summary

 Responsible for tactical execution of all cartage related operations within a district. 

 Duties & Responsibilities

Pick-up & Delivery Management

  • Develop policies and processes to support pick-up & delivery within the district

  • Establish and define intra-branch communication for all cartage operations

  • Ensure that policies and plans formulated are in line with the organization’s goals

  • Organize and lead daily service reviews with primary cartage provider(s)

  • Prepare periodic reports and present such reports to branch management

  • Make recommendations for policy or service territory changes

  • Collate data and information on customer stop costs & requirements

  • Create policy & process for approving cartage network diversions

  • Work with branch to establish standard service times and customer requests and advise branch when additional charges may be needed

  • Develop new strategies to maintain or improve on the quality of service delivery

  • Establish guidelines for all accessorial approvals & payments

  • Develop strategies to increase profit and minimize cost incurred on service delivery


Warehouse Operations

·       Establish warehouse set-up for unloading and loading of all line haul consolidation to and from all pick-up and delivery trucks.

·       Facility set-up & equipment management

·       Establish and oversee the processes required for all CFS needs and 3rd parties

·       Establish staff and schedule requirements

·       Troubleshoot manifest discrepancies and manage OS&D


Service Provider Management

·       Ensure equipment requirements are in place at branches and hubs to facilitate operations and volatility

·       Delay and exception coding and reporting

·       Rate audits & payables approval

·       Root cause analysis on service failures and corrective action as necessary

·       Work with providers to flex operations and control costs to accommodate volatility in shipping volumes

·       Accessorial approval and rate negotiation as assigned

·       Conduct carrier review and provide costing and price support for product and sales teams



Requirements & Prerequisites

 ·       Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

·       Critical thinking using logic, data & qualitative reasoning

·       Ability to develop, evaluate, and recommend best options

·       Analytical with a strong attention to detail

·       5+ years transportation, logistics, distribution or related experience

·       2+ years people management

·       Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred

·       Industry certifications preferred 

·       Excellent written and verbal communication skills.

·       Must speak English fluently

        Proficient in Microsoft Word and Excel 


Additional Information

All your information will be kept confidential according to EEO guidelines.

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