Cartage Coordinator - Hawthorne - job 635775

Expeditors

Date: 02/23/2021

City: Hawthorne, California

Employment type: Full-time

Company Description




“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder


Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.


·         15,000 trained professionals 


·         250+ locations worldwide 


·         Fortune 500 


Globally unified systems




Job Description




General Summary


 Responsible for tactical execution of all cartage related operations within a district. 


 Duties & Responsibilities


Pick-up & Delivery Management



  • Develop policies and processes to support pick-up & delivery within the district

  • Establish and define intra-branch communication for all cartage operations

  • Ensure that policies and plans formulated are in line with the organization’s goals

  • Organize and lead daily service reviews with primary cartage provider(s)

  • Prepare periodic reports and present such reports to branch management

  • Make recommendations for policy or service territory changes

  • Collate data and information on customer stop costs & requirements

  • Create policy & process for approving cartage network diversions

  • Work with branch to establish standard service times and customer requests and advise branch when additional charges may be needed

  • Develop new strategies to maintain or improve on the quality of service delivery

  • Establish guidelines for all accessorial approvals & payments

  • Develop strategies to increase profit and minimize cost incurred on service delivery


 


Warehouse Operations


·       Establish warehouse set-up for unloading and loading of all line haul consolidation to and from all pick-up and delivery trucks.


·       Facility set-up & equipment management


·       Establish and oversee the processes required for all CFS needs and 3rd parties


·       Establish staff and schedule requirements


·       Troubleshoot manifest discrepancies and manage OS&D


 


Service Provider Management


·       Ensure equipment requirements are in place at branches and hubs to facilitate operations and volatility


·       Delay and exception coding and reporting


·       Rate audits & payables approval


·       Root cause analysis on service failures and corrective action as necessary


·       Work with providers to flex operations and control costs to accommodate volatility in shipping volumes


·       Accessorial approval and rate negotiation as assigned


·       Conduct carrier review and provide costing and price support for product and sales teams


   




Qualifications




Requirements & Prerequisites


 ·       Effective interpersonal skills, including proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results


·       Critical thinking using logic, data & qualitative reasoning


·       Ability to develop, evaluate, and recommend best options


·       Analytical with a strong attention to detail


·       5+ years transportation, logistics, distribution or related experience


·       2+ years people management


·       Undergraduate degree in Business, Logistics, Supply Chain, or other related field preferred


·       Industry certifications preferred 


·       Excellent written and verbal communication skills.


·       Must speak English fluently


        Proficient in Microsoft Word and Excel 


 




Additional Information



All your information will be kept confidential according to EEO guidelines.





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