Cargo Subrogation Specialist - Salem - job 745648

Latitude Subrogation Services

Date: 05/04/2021

City: Salem, Michigan

Employment type: Full-time

Position Summary: The primary purpose of this role is the complete subrogation process of investigation, negotiation and settlement, as well as recognition of subrogation potential for assigned claims.


Core Technical & Functional Responsibilities:



  • Investigate, Negotiate and settle property damage subrogation claims.

  • Identify tortfeasor, review liability analysis, assess damages and pursue appropriate parties.

  • Determining origin of loss; retain appropriate vendors, and recommend or assign O&C investigations based on claim facts.

  • Review, prepare and monitor insured litigated claims while working in unison with counsel and the client.

  • Thorough knowledge of all types of cargo property subrogation claims

  • Thorough knowledge of the Jones Act, Familiarity Federal Employer?s Liability Acct.


Main Responsibilities/Tasks:



  • Navigates through our proprietary database and electronic documents to process and resolve claims.

  • Prioritize and appropriately document all activities for recovery.

  • Maintain diaries to be current and sets timely and specific diaries on issues of subrogation for follow-up and correspondence.

  • Professionally and effectively communicate with insurance company clients, insured parties, responsible parties, attorneys, law enforcement agencies, as well as any entity association with the investigation of a claim.

  • Must be able to handle difficult conversations and exhibit conflict management skills.

  • Assists internal and external customers with the resolution of moderately complex questions with little or no assistance from management.

  • Must be able to handle multiple client workflows and adhere to requirements outlined for each client.

  • Must be able to work claims within guidelines of the Best Claims Practices as well all internal company and/or team processes.

  • Other duties as assigned.


Competencies:



  • Must represent the company?s core values in all situations.

  • Ability through experience and education to appropriately handle subrogation files of moderate to high complexity.

  • Awareness of laws that govern insurance claims by keeping current on critical case laws, statutes and trends in the field of subrogation.

  • Must be production and results oriented and consistently perform at or above given goals to include recovery, claim quality and resolution timeliness.

  • Responsible for the accuracy and clarity of all documents with high attention to detail.

  • Ability to work in multiple computer systems efficiently and understand basic computer programs such as Outlook, Word, Excel, as well as within client or vendor applications.

  • Ability to thoroughly evaluate claims for additional subrogation pursuit via arbitration filing; full liability denial, partial liability denial, and disputed damages.

  • Ability to work in a positive and cooperative manner with fellow Team Members.

  • Customer Service and Communication Skills ? Requires professional communication skills with a strong phone presence. Must be able to handle difficult conversations while being persuasive, professional, courteous and respectful.

  • Strong work ethic - Take ownership of tasks and see them through to completion. Honor commitments and fulfill promises with ability to make value-based decisions.


Qualifications:



  • 3+ years of property insurance subrogation claims handling experience

  • High School Diploma, prefer College Degree.

  • CSRP - Certified Subrogation Recovery Professional Designation Preferred.

  • Extensive Knowledge of Maritime Law.

  • Experience working with surveyors.

  • Knowledge of various inland marine coveages such as Bailee?s Customer Coverage and Builders Risk.

  • Must be able to read, write and clearly speak English language.






  • 5 years or more of property insurance claims, property subrogation with inter-company arbitration filing experience.

  • High School Diploma, prefer College Degree.


  • CSRP - Certified Subrogation Recovery Professional designation preferred.

  • Typing 45+ wpm accurately.

  • Computer application knowledge.

  • Claims system knowledge helpful.

  • Basic accounting knowledge to make accurate computations.

  • Thorough knowledge of subrogation principles and property claims.

  • Ability to speak Spanish is a plus.





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