CNO - Lovelace Regional Hospital - Roswell - job 853656

Lovelace Regional Hospital

Date: 06/11/2021

City: Roswell, New Mexico

Employment type: Full-time

Ardent Health Services invests in quality healthcare.



Ardent makes considerable investments in people, technology, facilities, and communities, producing high quality care and extraordinary results. Since 2001, those investments total more than $835 million. From newly constructed facilities and expanded services, to lifesaving technology and outstanding opportunities for employees, Ardent is committed to providing its hospitals and clinics the tools needed to succeed.



Recapitalized and supported by the financial strength of Ventas, Inc., an S&P 50 company and leading real estate investment trust, and Equity Group Investments, Ardent is expanding its network and bringing its unique combination of resources and proven management expertise to new communities.



Ardent Health Services has become the second largest private and for-profit hospital operator in the U.S. Ardent Health Services consists of:

  • 30 hospitals in six states

  • 4,395 licensed beds

  • 25,000 employees

  • 1,150 employed physicians

  • $4.4 billion in revenue

Lovelace Health System


The Lovelace Health System (LHS) is a part of the Ardent Health Services family. Lovelace Health System is comprised of Lovelace Medical Center, Heart Hospital of New Mexico at Lovelace Medical Center, New Mexico Heart Institute, Lovelace UNM Rehabilitation Hospital, Lovelace Regional Hospital, Lovelace Westside Hospital, Lovelace Regional Hospital, and Lovelace Medical Group. LHS has a total of 607 licensed beds and is supported by 4,239 employees.



Lovelace Health System continues to make significant investments in new services and technologies. Since 2003, nearly $420 million has been invested into Lovelace facilities, services and technology.



Lovelace Regional Hospital



Lovelace Regional Hospital is committed to offering Roswell and Chaves County residents the highest quality patient care. Our hospital, its physicians, providers and staff share a vision to improve medical care in southeast New Mexico. Lovelace Regional Hospital is poised to grow with you and your family, and we look forward to enhancing and expanding our services throughout our region.



Lovelace Regional Hospital, a member facility of Lovelace Health System, is a 27-bed facility supported by a dedicated staff of 253 employees and offers birthing services, cardiology, 24/7 emergency care, outpatient rehabilitation, radiology services and primary care. The hospital also offer surgical services. Lovelace Regional Hospital received “A” grade from Leapfrog Hospital Safety Grade in 2017, 2018, and 2021, the HealthInsight Quality Award, 2018, was Ranked as a Top Hospital in New Mexico for Patient Safety by Consumer Reports, May 2014, named one of the Best Places to Work by Albuquerque Business First and is Accredited by the Centers for Medicare and Medicaid Services



Job Overview:



We are currently recruiting for a dynamic leader to join Lovelace Regional Hospital as the Chief Nursing Officer.



The Chief Nursing Officer (CNO) is responsible for providing leadership, direction, and administration of activities relating to patient care, nursing practice, nursing education, and clinical development across the hospital. The CNO is responsible for driving, supporting, and modeling a culture focused on employee engagement, quality, patient safety, fiscal responsibility, and the overall patient experience. The CNO shall perform all duties in strict compliance with federal, state and local law, rules and regulation, including the prompt reporting of any incident in which the rights of employees, patient and visitors or other practitioners may have been violated.



Examples of Responsibilities:



Achieve Clinical and Operational Excellence

  • Strategize and drive process improvements. These may focus on innovative care delivery and operational models designed to improve clinical services, outcomes, patient throughput, and patient safety.

  • Promote the use and implementation of technology in order to streamline operations, facilitate communications, and optimize work processes.

  • Collaborate with other teams for the implementation of programs, policies, and procedures that address how patient care needs are assessed, met, and evaluated.

  • Ensure patient and family centered care is comprehensive, coordinated, and monitored for effectiveness through a quality improvement model. This should result in outcome measures that outperform national benchmark statistics in clinical areas.

  • Allocate financial, information, and human capital for improvement activities to ensure delivery of cost effective and efficient services to patients, physicians, and hospital departments.

  • Promote interdisciplinary collaboration to all practicing nurses about the importance of partnerships with patients, families, and other disciplines to ensure a comprehensive care plan.

  • Enhance quality outcomes by partnering with leadership for shared clinical decision making, but maintain overall responsibility for all of patient care. CNO has overall responsibility for patient care.



Foster Growth and Development

  • Serve as a member of the executive leadership team with a focus on building and supporting relationships with internal and external constituents and stakeholders and ensuring optimal operating effectiveness and strategic positioning.

  • Assume an active role with the hospital’s governing body, senior leadership, medical staff, management, and other clinical leaders in the hospital’s decision-making structure and process.

  • Communicate expectations, develop leaders, and advance the organization to meet needs and strategic priorities that are current and/or anticipated.

  • Promote relationships with community organizations to improve patient outcomes and the health of the communities served.

  • Establish structures, processes, and expectations that support lifelong professional learning, role development, and career growth.

  • Collaborate with directors in hiring, orientation, evaluation, discipline, and education of clinical staff.

  • Round on patients, families, employees, and physicians to enrich communication, ensure alignment, oversee operations, and ensure that the experience is positive.



Day-to-Day Activity

  • Establish methods to ensure that nurses organization-wide are involved in shared-governance and decision-making structures and processes that establish standards of practice and address issues of concern.

  • Assure the flow of information and decision-making is bi-directional and horizontal among all professional nurses, the CNO, and the leadership team.

  • Establish and enhance a culture of evidence-based practice in clinical and management initiatives.

  • Approve nursing policies, nursing standards of patient care, treatment, and services.

  • Integrate nursing practice with the mission, vision, philosophy, behavior standards, and values established by the organization.

  • Ensure that the care delivery system promotes continuous, consistent, efficient, and accountable patient care.

  • Communicate with impact in order to effectively engage others and achieve desired results.

  • Recognize the broad and long-term implications of business decisions and plans.

  • Promote consistent and positive patient interactions with the goal of providing exceptional patient service.

  • Adhere to the “Code of Conduct” and “Behavior Standards.”

  • Perform other duties as assigned.



Job Requirements:


  • Bachelor's degree nursing, Required

  • Master's degree nursing or related field, Required

  • 5+ years of experience in clinical nurse leadership and experience as a Chief Nursing Officer required

  • Current licensure as a registered professional nurse (RN) in the state in which he or she practices, in accordance with law and regulation, Required


Behavior Standards:


  • Service – Patient Centered Customer Service

  • Quality – Clinical and Operational Excellence

  • People – Promotes a Collaborative Environment

  • Financial – Business Acumen

  • Growth – Fosters Innovation




How to apply:

To apply for this job you have to sign in to our website (My profile link in the header).

If you don't have an account with us yet, please Sign up.