Business Analyst/Program Trainer - Princeton - job 853636

CGI Group, Inc.

Date: 06/11/2021

City: Princeton, New Jersey

Employment type: Full-time

Business Analyst/Program Trainer




Position Description


CGI is seeking a Trainer/Business Analyst with 3 to 5 years of experience in IT industry. Strong program trainer/business analyst and a focus on presentation skillset is required.



Your future duties and responsibilities

  • Devise functional training programs according to client requirements.
  • Review existing documentation, including business requirements documents, functional design documents, use cases and requirements traceability matrices, existing training documentation, user guides, and executive level presentations for the purpose of creating training materials.
  • Work with the client to create training schedules and classroom agenda, determine course content according to objectives and prepare training material (PowerPoint presentations, checklists/worksheets etc.)
  • Maintain updated records of training curriculum and materials. Document updates to current business processes, business flows, rules and artifacts, and changes/updates to business processes, business flows, rules and artifacts for the purpose of training end users.
  • Execute training sessions, webinars, workshops etc. in groups or individually, both on-site and remotely when needed.
  • Evaluate the effectiveness of each educational session. Retain and report data on completed courses, attendance, issues etc. for the purpose of evaluating performance of training programs.
  • Excellent client interaction skills in support of end user training needs.
  • Meet tight project deadlines for creating session material according to release schedules.
  • Managing and escalating issues/risks for resolution.
  • Provide production support for functionality released to production.


Additional responsibilities may also include:

  • Excellent client interaction skills in support of formal requirements gathering sessions (e.g., JAD sessions), as well as informal requirements sessions (e.g., one-on-one potentially with senior level staff)
  • Participate in requirements workshops/JAD sessions to identify business needs and requirements;
  • Participate in prototyping user interface designs
  • Participate in user testing sessions
  • Participate in Unit/System Testing & overall Quality Control efforts


Required qualifications to be successful in this role

  • 3-5 years previous experience as a trainer
  • Excellent analytical and organizational skills
  • Excellent written and verbal communications skills
  • Extensive experience with office productivity tools (e.g., Visio, Word, Excel, PowerPoint, etc.) and groupware applications (e.g., Microsoft SharePoint)
  • Excellent client interaction skills in support of end users
  • Excellent research skills


Skill Set/Years of Experience/Proficiency Level



Effective PowerPoint and Visio creation and presentation


3-5 Years

3-4



Client Interaction and Communication

3-5 Years

3-4



Training Management (material development, presentation, schedule, completion status, etc.)


3-5 Years


3-4



Minimum Education Required: Bachelors Degree

#doubledown



Build your career with us.



It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities.




At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.



Be part of building one of the largest independent technology and business services firms in the world.



Learn more about CGI at www.cgi.com .



No unsolicited agency referrals please.




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