Billing and Payments Analyst - Englewood - job 676511

DISH

Date: 04/08/2021

City: Englewood, Colorado

Salary: $48,600 per year

Employment type: Full-time

Sling TV L.L.C. provides an over-the-top (internet delivered) television experience on TVs, tablets, gaming consoles, computers, smartphones, smart TVs and other streaming devices. Distributed across a variety of strategic device partners, including Google, Amazon, Apple TV, Microsoft, Roku, Samsung, LG, Comcast, and many others, Sling TV offers two primary domestic streaming services that collectively include more than 100 channels of top content. Featured programmers include Disney/ESPN, NBC, AMC, A&E, EPIX, NFL Network, NBA TV, NHL Networks, Pac-12 Networks, Hallmark, Viacom, and more. For Spanish-speaking customers, Sling Latino offers a suite of standalone and extra Spanish-programming packages tailored to the U S. Hispanic market. And for those seeking International content, Sling International currently provides more than 300 channels in 20 languages (available across multiple devices) to U.S. households.




Sling TV is the #1 Live TV Streaming Service Sling TV is a next-generation service that meets the entertainment needs of today’s contemporary viewers. Visit www.Sling.com. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.




Opportunity is here. We are Sling.


The Sling Billing and Payment Operations team is responsible for managing day-to-day operations for customer billing and payment-related infrastructure for the Sling Business. They are also responsible for introducing and integrating traditional, alternative, and partner payment methods. Improve the payment processing efficiency. Auditing and analyzing customer accounts to ensure billing and payment accuracy.




The job functions include, but are not limited to working with cross-functional teams including Engineering, Finance, Business Development, and Legal in forging and implementing new strategic payments relationships while cultivating existing partnerships. Account auditing and analysis, evaluating and improving overall customer experience, managing payment, and billing initiatives, developing efficiencies, and driving improvements to meet organizational goals.



Job Duties and Responsibilities:



  • Monitoring payment activity for different payment methods


  • Works with payment vendors, including but not limited to various payment credit card processors, card orgs (Visa, MasterCard, Discover, Amex), alternative payment methods (i.e. PayPal), and pre-paid card vendors to ensure payments are processed correctly


  • Auditing customer accounts to ensure payments process correctly, posting to the customer's billing account


  • Maintains relationships with new key 3rd party billing vendors


  • Assists in defining and building requirements for different payment initiatives


  • Identify potential opportunities for process improvement and report automation using various methods, i.e. databases, spreadsheets, external data sources, IT development, and execute changes to systems with little or no impact


  • Fully understand the processes and their impact on the overall business; analyze, identify, and implement potential process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports; assist in the completion of projects and using discretion to determine the methods to meet established goals


  • Create ad-hoc reports as requested in a timely and accurate manner. Assist other members and managers with various tasks and items as needed, comply with all company policies and departmental procedures, ensuring honest and ethical conduct at all times while maintaining a positive attitude


Skills, Experience and Requirements:


  • Bachelor's Degree or equivalent from four-year College or technical school, preferably in Accounting, Business Administration, Economics, Finance, Mathematics or Statistics, and at least two years of related experience, or equivalent combination of education and experience


  • Experience in payments is preferred (but not required)


  • Advanced knowledge of Microsoft Excel, including the ability to create and work with Pivot Tables, SUMIF, VLOOKUP functions, and exposure to Macro


  • Experience with SQL or Microsoft Access is a plus


  • Proficiency with Microsoft Office Applications (Outlook, Word, PowerPoint) and Google Suite


  • Ability to read, analyze, and interpret common metrics used to measure and monitor operational performance, define problems, collect data, establish facts, draw valid conclusions, and provide a clear and concise communication with a wide audience of internal departments


Compensation: $48,600.00/Yr. - $76,650.00/Yr.
From versatile health perks to new career opportunities, check out our benefits on our careers website.



Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.




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